Live answering service & local UK number

Live human answering service with UK local area number, call forwarding, outbound calls, voicemail, call whisper, PSTN and VoIP capablities.

Call answering from 58p per answer
See package costs

About dmAnswers14

Never miss any business while you are busy on the other line, on holiday, in a meeting, short staffed or it is out of office hours, by using dmAnswers14, the live human answering service! Instead of forking out a lot of money up front we offer an easy to use affordable live answering service that is affordable no matter how big or small your business is. Take calls when you are not busy and when you are unable, we will answer calls for you in your company name, professionally and according to your own instructions. dmAnswers14 can provide you the professional call answering you want, when you want it, and at a cost that will not break the bank. The service is available on a pay-as-you-go basis with no commitment to monthly call volumes, and can be turned on and off to suit your needs.

Features of dmAnswers14

Never miss a call again

Instead of missing business have one of our professional UK based live human operators answer your calls and take a message for you when you are too busy or unavailable to take calls.

UK-based agents

All our agents are UK-based and professionally trained agents will answer your calls in your company name and according to your instructions.

Pay-as-you-go (from 58p per answer)

You can use dmAnswers14 as little or as often as you like. It is ideal for low and irregular call volumes. The difference between dmAnswers14 and regular call answering services is that while the service is affordable for high call volumes, we have designed the service to also be affordable for companies with very low or irregular call volumes. There are no monthly call commitments - You simply pay as you go. We also offer itemized billing.

Available 24/7

dmAnswers14 is available 24 hours a day, 7 days a week. You can choose whether you only want professional call answering during your company's office hours, after hours, or 24 hours a day.

Smartphone app

You are in full control as to when and how to answer your calls using a simple app on your smartphone. Setting up your instructions is simple and changing modes can be done in seconds. Using your smartphone app, you can control how we answer your calls in real-time.

Geographical Number

With dmAnswers14 you can select a geographical telephone number that can be used on your business cards, website, and marketing materials. This is a special number comes with a lot of extra functionality that enables dmAnswer14 to reduce or eliminate many of the costs normally associated with professional call answering. You can even use the goegraphic number to make outbound calls using our VOIP service.

Voicemail alternative

For times where having a human answer the call may not be essential. For example, when your office is closed for business.

Flexible Setup

dmAnswers14 is the UKs most flexible call answering service. While you can use it for your whole company, you can equally just use the service to answer a specific type of calls such as sales-related calls. Our advanced technology gives you unparalleled flexibility so that you are in complete control of your call answering costs - enabling you to keep costs to an absolute minimum.

Plus all the features of dmConnect12

Along with dmAnswers14 you also get a dmConnect12 number with all the features such as: Call forwarding using VoIP and PSTN, Voicemail, Call whisper, CLI, outbound calls, smartphone app and web phone. See dmConnect12 details here.

dmAnswers14 costs

Included with dmAnswers14

  • A dmConnect12 geographical number, configured to work with dmAnswers14
  • Call forwarding via PSTN & VoIP, call whisper, CLI, voicemail and more (see dmConnect12)
  • 6 months rental plus £3 credit to cover your first few calls
  • dmAnswers14 service setup is free
  • Answering service from 58p per answer

Package price: £25.20

See call costs

How to order dmAnswers14 (with dmConnect12 number)

Order virtual number with live answering
Step 1
Enter label name
Choose a name that we can refer to the service as or leave blank

Choose a local area virtual number with live answering
Step 2
Choose a local number
Choose an area code from over 650 UK dialing codes. Your own area or another!

Buy a virtual number with live answering
Step 3
Checkout & Pay
Simply checkout, pay, setup & start using your number & answer service

Step 1: Enter label name
Enter a label name that we can use to refer to this service as. You can leave this blank and rename this later. Then click "add to trolley"

Step 2: Choose a local number
Choose a number (by clicking on it) in one of the many area codes we offer in the UK. Find your area code by searching for a dialing code or a city name. You can specify how much you want to pay for a particularly memorable "gold" phone number or choose from one of our many free numbers.

Step 3: Checkout & Pay
Once you have chosen your number you can checkout, pay and start using the service.

How dmAnswers14 live answering works

How to get phone calls answered when you're unavailable
  1. When someone calls your local virtual number the call is forwarded to your phone, mobile or VoIP system.
  2. If you dont answer then a professional person will answer the call in your company name and take a message.
  3. You will then be notified of the message so you can return the persons call when you have the time.


dmAnswers14 has been specifically designed to be affordable for any size of business, while keeping the pricing simple and transparent.

Zero call diversion costs

Call diversion costs occur when your telephone number is diverted to your professional call answering service. With dmAnswers14 you can choose your own, geographically relevant, number for anywhere in the UK. Use this number on your business card, website, and marketing materials, and incur zero call diversion costs for calls received directly by dmAnswers14 on this number.

Low call answering costs

With over 10 years experience answering calls for customers, we know that many calls require less than 30 seconds of an agent's time. However, professional call answering services typically charge for a full minute. We charge for agents' time in 30-second units during UK office hours (8am to 6pm) and in 20 second units at all other times. A unit costs just 58p.

Low monthly charge

The only monthly charge payable is £3 per month rental for your dmClub geographical number. If you already have a dmClub geographical number, then dmAnswers14 is available without any additional monthly charge.

Money-back guarantee

dmAnswers14 is covered by our standard 14 day money-back guarantee. Try dmAnswers14 with confidence - if you are not completely satisfied with the service, we will refund your £3 rental and up to £5 of answers.

Cost comparisons

See how dmAnswers14 compares with two other leading low-cost professional call answering services. Be sure to look at the total cost of calls and not just the cost of answering.

This example is based on a call length of 25 seconds. The call is answered and a message is taken, which is then immediately sent via email.

  dmAnswers14 All Day PA Best Reception
Cost per unit 58p 80p 125p
Unit length 30 seconds 60 seconds 60 seconds
Monthly charge £3 £27 £30
Call answering cost £0.58 £0.80 £1.25
Call diversion 0 £0.19* £0.19*
Patch to mobile 0 0 0
Cost per call £0.58 £0.99 £1.44 © - all rights reserved 2018